Dealing with Disruptive Persons using Verbal Deescalation

Deescalating Disruptive Persons v4 Training Materials

This Training Bundle contains everything you need to teach this course. It contains downloadable files which includes the unlocked PowerPoint presentation and Instructor Guide. You also get access to the online course's Streaming Video.


To ensure your Safety Team can talk down a potentially violent person, we offer the Deescalating Disruptive Persons course.

This downloadable bundle contains a fully customizable Powerpoint® Presentation, Microsoft Office® files and PDF files.

Slide Presentation: The slides provide Church Safety Team members and staff with training and information on the concept of verbal de-escalation, and the important role it plays in church security. It teaches basic skills necessary to calm agitated individuals and defuse potentially dangerous situations.

Instructor Guide: The instructor guide helps ensure that teaching Church Safety Team members is simple and straightforward. It includes detailed lessons and examples of potential situations in which verbal de-escalation could be used, as well as examples of how to approach agitated individuals without escalating the situation further. 

Streaming Video: In addition to the downloadable files, you get online access to our course videos for one year. They are great way to prepare yourself to teach the material and they can even be used in a classroom setting until you are more comfortable teaching.

IMPORTANT NOTE: This course is licensed for One Church (House of Worship) and cannot be used for monetary gain.  Contact Sheepdog Church Security with any questions at

Kris Moloney
Kris Moloney

About the Course Creator

The Sheepdog Church Security team includes Researchers, Writers and an Instructional Designer, who spend countless hours developing Safety and Security materials for Houses of Worship. All our course materials come from Nationally Recognized resources and Subject Matter Experts. 

Kris Moloney oversees it all, ensuring the materials are Realistic and Relevant for the Church. He continues to serve as a Volunteer Safety Director and he has led this two campus team since 2009. 

Additionally, he was a Police Officer for over 18 years. He is a retired Army Captain and Company Commander. He has certifications in a number of specialties to include Crime Prevention, Security Assessments, and the Crime Free Program. He also has a Bachelor’s degree in Ministry and a Master’s degree in Organizational Leadership from Northwestern College in St. Paul, Minnesota.

Course Curriculum

Training Material (Downloads)
Section 1 - Introduction
Section 2 - What is Verbal De-escalation?
Section 3 - Engaging with the Subject
Section 4 - Verbal Strategies that Work
Section 5 - Maintaining Personal Control
Review and Questions

What others have been saying about this course:

James Holt

Verbal Deescalation

This was an excellent course, I feel it will be very helpful for myself and all of our security team and I will encourage them to take this course

Earl Decker

Interaction review

Good course. Highly recommended it. I used it for church security.

Joe Chine

Discisiple Coordinator

Well designed course!

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Complete Church Security Training System v3.7

We are so sure you’ll be happy with your purchase that we offer a “30-Day Money-Back Guarantee” to ensure you are satisfied with our course. If for any reason you wish to discontinue using our materials, we will promptly issue a refund.