The First Line: Greeters Enhancing Church Security

The First Line: Greeters Enhancing Church Security is an article that emphasizes the critical role of greeters as the first line of defense in enhancing church security and ensuring a positive experience for congregants.

Greeters Matter!

I recently recorded a podcast on Greeters. Look it up at the Church Emergency Podcast on Spotify. While doing the prep I was asked why this subject because “They just hold open the door.” That comment is so far from the truth.

The Importance of Greeters: Making the First Impression Count

Greeters are the First Impression of your church! Your mom always said to make a good first impression. Greeters make the church community. They make entry to the house of worship a happy experience. The Greeters are also the first line of defense for the congregation.

Essential Greeter Etiquette

Before we delve into the security aspect of greeters, let's cover a few important details:

1. Breath Mints: A must-have for greeters.
2. Clean (and DRY) Hands: Ensure a firm handshake and avoid 'Dead Fish' handshakes.
3. Personal Space: Respect individual preferences for greetings, whether it's a hug or a handshake.

Greeters and Security: The First Line of Defense

How do your greeter teams fit into Security? Unless there is a parking team present, your greeters are the first line of defense. If you look at the church sanctuary as the middle of concentric circles, the greeters are the outermost ring of defense.

Door Management: More Than Just Holding Open

Just Hold the Door Open. But KEEP IT LOCKED!! All they do is hold the door open. If done correctly, yes! The outside doors of the building should be locked at all times. The greeters hold the doors open so people can enter and exit the building.

Greeter Training Essentials

A few things that all greeters should definitely be trained on include:

1. Pre-Attack Indicators (PAINs): Signs of potential trouble.
2. Just Doesn't Look Right (JDLR): Identifying suspicious behavior.
3. Communication with the Security Team: Utilizing radios or hand signals.
4. Cultural Sensitivity: Adapting greetings to local customs.
5. De-Escalation Techniques: Handling difficult situations with ease.

Last Impressions Matter

Just as your first impression is important, so is the last impression. Ensure a positive experience from start to finish to encourage return visits.